FAQ

How do I apply for access to the Wi-Fi?
If your organisation is already approved for access you can register here. Otherwise, you can register your organisation here.

Why register my organisation for Wi-Fi?
Once your organisation has been approved for Wi-Fi access, any member of the organisation will be able to register an account using their corporate email address.

Where can I get help connecting to the Wi-Fi?
The free PSNG Wi-Fi service is provided "as-is". It is the end user's responsibility to ensure laptops, tablets or other smart devices can connect to the service.

Why do I need a username and password?
Historically, free Wi-Fi installations suffer from overuse, resulting in low availability and low performance. User credentials restrict access to the new PSNG Wi-Fi service to only those with a genuine requirement to do so.

What does PSNG stand for?
The PSNG is a Guest Wi-Fi service provided as part of the Public Safety Network. Free Internet is available to users and partners of select government agencies.

PSNG Wi-Fi Service Terms and Conditions
Access to this service is subject to the following terms and conditions. These terms and conditions may be revised at any time. If you do not agree to comply with the terms and conditions, you will not be allowed access to the PSNG Wi-Fi.

Current supported browsers
Supported browsers include the latest version of Internet Explorer, Chrome and Safari.